Alicia Trotter Coaching
Overview
Alicia Trotter Coaching ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites (AliciaTrotterCoaching.com, ImYourAlphaGal.com, and TrottingThruLife.com) and use our services, including cookbooks, coaching programs, email newsletters, and related digital products. Please read this policy carefully. By using our websites, you consent to the practices described herein.
This Privacy Policy is designed to comply with applicable privacy laws including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), the Personal Information Protection and Electronic Documents Act (PIPEDA), the UK GDPR, and other applicable state and international privacy regulations.
1. Information We Collect
We may collect the following categories of personal information:
a) Information You Provide Directly
Name and email address (when you sign up for our free meal plan, newsletter, or lead magnets)
Billing and payment information (processed securely through third-party payment processors; we do not store full card numbers)
Health-related information you voluntarily share, such as dietary restrictions, food allergies, or health conditions (e.g., Alpha Gal syndrome, gluten intolerance), when working with us in a coaching capacity
Communications you send us via contact forms, email, or social media
Coaching intake form responses and session notes
b) Information Collected Automatically
IP address and general geographic location
Browser type, device type, and operating system
Pages visited, time spent on pages, and referring URLs
Cookie data and tracking pixel data (see Section 5 below)
c) Information from Third Parties
If you interact with us on social media platforms (Facebook, Instagram, TikTok, Pinterest), we may receive limited profile information
Payment processors (such as Stripe) may share transaction confirmation details
2. Sensitive Personal Information
Because our services involve allergen-friendly cooking and wellness coaching, you may choose to share health-related information with us, including dietary restrictions, food allergies, or medical diagnoses. This is considered sensitive personal information under various privacy laws. We collect this information only when you voluntarily provide it and only for the purpose of delivering our coaching and educational services. We do not sell, share, or use this information for advertising purposes. You are never required to share health information to purchase our digital products.
3. How We Use Your Information
We use your personal information for the following purposes:
To deliver products and services you have purchased or requested
To send email newsletters, promotional content, and educational resources (only with your consent)
To process payments and manage your account
To provide personalized coaching and wellness support
To improve our websites, content, and offerings
To comply with legal obligations
To respond to your inquiries and provide customer support
To send transactional emails such as purchase confirmations and shipping notifications
We rely on the following legal bases for processing your data (where GDPR applies): contractual necessity, your consent, our legitimate interests, and compliance with legal obligations.
4. How We Share Your Information
We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our business, including:
Email marketing platforms (e.g., Go High Level)
Payment processors (e.g., Stripe)
Website hosting and analytics providers
Podcast hosting platforms (e.g., Spotify)
Shipping and fulfillment partners (for physical products)
These providers are contractually required to use your data only to perform services on our behalf and to protect it in accordance with applicable law. We may also disclose your information if required by law, court order, or to protect the rights and safety of our business or others.
5. Cookies and Tracking Technologies
Our websites use cookies and similar tracking technologies to enhance your experience and analyze site traffic. Types of cookies we use:
Essential cookies: Required for the website to function properly
Analytics cookies: Help us understand how visitors use our sites (e.g., Google Analytics)
Marketing cookies: Used to deliver relevant advertisements and track campaign performance
You may manage your cookie preferences through your browser settings or through any cookie consent tool displayed on our sites. Note that disabling certain cookies may affect website functionality. We honor Do Not Track (DNT) signals where technically feasible.
6. Email Marketing
When you subscribe to our email list or download a free resource, you consent to receive marketing emails from us. Every marketing email includes an unsubscribe link. You may opt out at any time by clicking that link or by emailing us directly. We use email marketing platforms that comply with CAN-SPAM (US), CASL (Canada), and GDPR requirements.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Coaching-related records are retained for a minimum period consistent with our professional obligations. When data is no longer needed, it is securely deleted or anonymized.
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
All Users
Right to access: Request a copy of the personal data we hold about you
Right to correction: Request that inaccurate data be corrected
Right to deletion: Request erasure of your personal data (subject to legal retention requirements)
Right to opt out: Unsubscribe from marketing communications at any time
California Residents (CCPA/CPRA)
Right to know what personal information is collected, used, shared, or sold
Right to delete personal information
Right to opt out of the sale or sharing of personal information (we do not sell personal information)
Right to non-discrimination for exercising your privacy rights
Right to limit use of sensitive personal information
EU/UK Residents (GDPR/UK GDPR)
Right to data portability
Right to restrict or object to processing
Right to withdraw consent at any time (where processing is based on consent)
Right to lodge a complaint with your local supervisory authority
To exercise any of these rights, contact us at the information provided in Section 13. We will respond within the timeframe required by applicable law (generally 30-45 days).
9. Children's Privacy
Our websites and services are not directed to children under the age of 13 (or 16 in the EU/UK). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.
10. Data Security
We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include SSL/TLS encryption on our websites and secure, access-controlled storage of personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
11. International Data Transfers
If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. Where required by law (e.g., GDPR), we implement appropriate safeguards for international data transfers, such as Standard Contractual Clauses.
12. Third-Party Links
Our websites may contain links to third-party websites, including social media platforms and affiliate partners. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Alicia Trotter Coaching
Email: [email protected]
Websites: AliciaTrotterCoaching.com, ImYourAlphaGal.com, and TrottingThruLife.com
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. The updated policy will be posted on our websites with a revised effective date. We encourage you to review this page periodically. Continued use of our websites after any changes constitutes your acceptance of the updated policy.