Overview
These Terms and Conditions ("Terms") govern your access to and use of the websites operated by Alicia Trotter Coaching (AliciaTrotterCoaching.com, ImYourAlphaGal.com, and TrottingThruLife.com) and all associated products, services, digital downloads, and coaching programs offered therein. By accessing our websites or purchasing our products, you agree to be bound by these Terms. If you do not agree, please do not use our websites or services.
These Terms are intended to comply with applicable laws in the United States, the European Union, the United Kingdom, Canada, and Australia, among other jurisdictions.
1. About Us
Alicia Trotter Coaching is operated by Alicia Trotter, a certified holistic health coach and cookbook author specializing in allergen-friendly cooking and wellness coaching, including Alpha Gal syndrome, dairy-free, and gluten-free lifestyles. Our services include digital and physical cookbooks, coaching programs, meal plans, educational content, and a travel blog (TrottingThruLife.com).
2. Eligibility
You must be at least 18 years of age to purchase products or engage coaching services through our websites. By using our websites, you represent that you are of legal age and have the legal capacity to enter into a binding agreement. If you are under 18, you may use the websites only with the involvement of a parent or legal guardian.
3. Products and Services
a) Digital Products
Digital products, including e-cookbooks and downloadable meal plans, are delivered electronically. Due to the nature of digital products, all sales are final. We do not offer refunds on digital products once they have been accessed or downloaded, except as required by applicable law.
b) Physical Products
For physical cookbook orders, we offer a 30-day return policy for items that are damaged, defective, or incorrectly shipped. To initiate a return, please contact us within 30 days of receiving your order. Shipping costs for returns are the responsibility of the customer unless the return is due to our error.
c) Coaching Services
Coaching programs and one-on-one sessions are subject to a separate coaching agreement, which will be provided prior to commencement of services. Coaching is for educational and wellness support purposes only and does not constitute medical advice, diagnosis, or treatment. Coaching programs are non-refundable after the first session, unless otherwise specified in your coaching agreement. Cancellations made at least 48 hours in advance may be rescheduled at no charge.
d) Free Resources
Free downloads, such as our meal plan, are provided at no charge for informational purposes. These resources are subject to all other terms in this agreement.
4. Health and Medical Disclaimer
IMPORTANT: The information provided on our websites, in our cookbooks, meal plans, podcast, blog, and coaching sessions is for general educational and informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
Alicia Trotter is a certified holistic health coach and retired nurse, not a licensed physician or registered dietitian. Nothing on our websites or in our products should be construed as medical advice. Always consult a qualified healthcare provider before making changes to your diet, starting a new wellness program, or if you have questions about a medical condition, including Alpha Gal syndrome, food allergies, celiac disease, or any other health issue.
Individual results from our coaching, recipes, and meal plans may vary. We make no guarantees regarding specific health outcomes.
5. Intellectual Property
All content on our websites and in our products, including text, photographs, recipes, graphics, logos, audio, video, and digital downloads, is the property of Alicia Trotter Coaching or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works, publicly display, or sell any content from our websites without our express prior written permission. You may share links to our content and quote brief excerpts for non-commercial purposes with proper attribution.
If you believe your intellectual property rights have been infringed upon by content on our websites, please contact us with the details of your claim.
6. User Conduct
By using our websites, you agree not to:
Use our websites for any unlawful purpose
Reproduce, resell, or redistribute our paid content without authorization
Upload or transmit viruses or any malicious code
Attempt to gain unauthorized access to our systems or other users' accounts
Post or transmit offensive, defamatory, or otherwise objectionable content
Impersonate any person or entity or misrepresent your affiliation with any person or entity
7. Third-Party Links and Services
Our websites may contain links to third-party websites, including affiliate links, social media platforms, and partner services. We may earn a commission on purchases made through affiliate links at no additional cost to you. We are not responsible for the content, policies, or practices of third-party websites and encourage you to review their terms and privacy policies.
8. Email Communications and Marketing
By providing your email address, you consent to receive communications from us, which may include newsletters, promotional offers, and educational content. You may unsubscribe at any time using the unsubscribe link in any email. Transactional emails related to purchases may still be sent even after unsubscribing from marketing communications.
9. Payment and Billing
All payments are processed through secure third-party payment processors. By making a purchase, you authorize us to charge the payment method provided. Prices are listed in U.S. dollars unless otherwise stated. We reserve the right to modify pricing at any time; however, changes will not affect orders already placed. In the event of billing errors, please contact us promptly for resolution.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Alicia Trotter Coaching, its owner, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, health outcomes, or goodwill, arising out of or related to your use of our websites, products, or services, even if advised of the possibility of such damages.
Our total liability to you for any claim arising out of or relating to these Terms or your use of our services shall not exceed the amount you paid to us in the 12 months preceding the claim.
Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so the above limitations may not apply to you to the extent prohibited by applicable law.
11. Disclaimer of Warranties
Our websites, products, and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our websites will be uninterrupted, error-free, or free of viruses or other harmful components.
12. Indemnification
You agree to indemnify, defend, and hold harmless Alicia Trotter Coaching, its owner, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with your use of our websites, violation of these Terms, or infringement of any third-party rights.
13. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of [Your State], United States, without regard to its conflict of law principles. Any disputes arising under these Terms shall first be attempted to be resolved through informal negotiation. If informal resolution is unsuccessful, disputes shall be submitted to binding arbitration under the rules of the American Arbitration Association, unless prohibited by applicable law. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction.
For users in the European Union or United Kingdom, nothing in these Terms limits your rights to bring claims before the relevant consumer protection or data protection authority in your jurisdiction.
14. Accessibility
We are committed to making our websites accessible to all users, including individuals with disabilities, in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 and applicable law. If you experience any difficulty accessing our content, please contact us and we will work to provide access in an alternative format.
15. Force Majeure
We shall not be liable for any failure or delay in performance of our obligations under these Terms caused by circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, acts of government, internet outages, or other events of force majeure.
16. Modifications to Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our websites with a revised effective date. Your continued use of our websites after changes are posted constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.
17. Entire Agreement / Severability
These Terms, together with our Privacy Policy and any applicable coaching agreement or product-specific terms, constitute the entire agreement between you and us regarding your use of our websites and services. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
18. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
Alicia Trotter Coaching
Email: [email protected]
Websites: AliciaTrotterCoaching.com, ImYourAlphaGal.com, and TrottingThruLife.com